FAQ

Do I need to book a time to play? Nope! We are open for drop-in play at your convenience, first come first served. The Playroom is open Tuesday-Friday 9:30-5:00, and Saturday 10:00-3:00.

What age is The Playroom geared towards? We welcome all ages, but our playroom is built with the early learner/preschooler in mind. If your child enjoys creative, open ended play, there will be something to keep them entertained! Check out our after school programming for ages 5-10! 

How long can we play? Standard admission allows for unlimited continuous play during our regular business hours. We do not allow re-entry, so make sure you plan your visit around naps/meal times! We now offer a "Quick Stop" option, which gives you 50% off a visit under 45 minutes (must be communicated at time of entry, no refunds will be given for play times after purchase). 

Can we bring snacks? We understand that little folks like to snack frequently, and that grown ups like to have some emotional support caffeine. Kindly keep all snacks and drinks at the designated snacking tables - no wandering food or communal meals, please and thank you. 

What about socks/shoes? Clean, closed toed, indoor shoes are required in the Playroom for all visitors (adults included).  Bare feet will not be permitted entry.

Do you do birthday parties? We sure do! Birthday bookings are now open and can be booked directly through this link. We welcome birthday meetups as drop in admission, but please be aware we do not allow communal meals or gifts in any of our common spaces. If you would like to celebrate as a party, please book a suitable birthday package for your group. We cannot guarantee drop in space for parties not booked in advance. 

Do you offer Memberships? We do! You can buy a monthly pass for unlimited visits for one child and adult, with reduced additional admission for extra children in your group, as well as other membership benefits. Details of our Membership program can be found here.